انگلیسی برای دانشجویان رشته مدیریت خدمات بهداشتی (۲)
English for the Students ofHealth Care Management (II)
Chapter One: Management Control Chapter Two: Motivation and Behavior Chapter Three: Hospital Management and Organizational Citizenship Behavior Chapter Four: Organizational Tactics for the Successful Assimilation of Medical Practice Guidelines Chapter Five: Principles of Innovation Chapter Six: Community Orientation in Health Services Organization Chapter Seven: Barriers to Customer Service Chapter Eight: Waiting for Satisfaction Chapter Nine: Work Systems and the Changing Priorities of Production Chapter Ten: Communication in Groups Chapter Eleven: Models of Case Management Chapter Twelve: The Internet and the Concept of “eHealth”.
این کتاب برای دانشجویان رشته مدیریت خدمات بهداشتی در مقطع کارشناسی به عنوان منبع درس زبان تخصصی (2) به ارزش 2 واحد تدوین شده است.
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